Returns Policy

RETURNS POLICY

We hope you’ll love your new Meridian Beds products in every way. If you do need to complete a return, we'll be happy to help!

Our returns policy is as follows:

• We will refund or replace goods that were delivered in damaged or faulty condition at no charge, if notified within 3 days of delivery.
• After 3 days we are only able to offer an exchange or credit note on faulty goods.
• We cannot accept used mattresses or those which have been removed from their packaging for return unless faulty. This is standard for the mattress industry, and protects the health and hygiene of our customers.
• We also cannot accept returns of flat-packed furniture which has been either fully or part-assembled by the customer. It can be returned or replaced if it is faulty, delivered in a damaged condition, or missing parts.

IF YOU HAVE PURCHASED SOMETHING IN-STORE, PLEASE CONTACT THE STORE DIRECTLY AS THE RETURNS POLICY IS DIFFERENT FOR GOODS PURCHASED IN-STORE.